Spa Etiquette - Appointment Cancellation

Because Enchanteria Day Spa is by appointment only, your appointment is time reserved exclusively for you and we request that you acknowledge and respect our cancellation policy. If you need to reschedule or cancel an appointment, we require a minimum of 24-hours notice. If you need to cancel your appointment you need to call the office at: 813-254-6832. If we don't answer leave your information on our answering service.

Please keep in mind that "No-shows" or last minute cancellations leave our therapist with empty appointment times as well as other guests that can not get in. Because of this, clients that do not honor their appointments will be charged a cancellation fee as follows:

  • More than 24 hours notice
    Service will be cancelled at no charge
  • Less than 24 hours notice
    50% of the service price will be charged
  • Failure to show without notice
    100% of the service price will be charged


REMINDER

Please understand that arriving late may limit the time available for your treatment, thus lessening its effectiveness and your pleasure. Please allow 5 minutes for parking. Your timely arrival is appreciated.

Tipping Etiquette